FAQ

Notice: The society is permanently closed down. If you are still interested in scam catching resources, check out our sister society, Animal Jam Special Agents Stopping Scammers.

This is the page where we will give answers to questions that we receive on a regular basis, from both viewers and agents. Please check to see if your question has been answered here before you ask. If the question you have is not answered on this page, please go to a Council Member or someone else of a high rank instead of posting it on some random section of the site that hasn't been touched for years.

------------

Q: Can I join the society?

A: Of course! Please read the Joining page to find out how to sign up.
I know it's a lot of info, but please take the time to read it all. We look forward to working with you, and good luck on getting in!

Sorry, but the society is closed down permanently and as such we are not taking new agents. If you are still interested in joining a scam catching team, we suggest you check out our sister society, Animal Jam Special Agents Stopping Scammers.

------------

Q: Can you make a post about _________?

A: We are unfortunately unable to make posts about scammers or bullies without any sufficient proof of them actually doing these things. If you can provide screenshots or video evidence, please share them with us, along with a written summary akin to that of the ones in our posts detailing what happened. This info can be submitted on the #scammer-evidence channel on our Discord server. We appreciate you coming to us, but there's nothing we can do if we have no viable proof to backup your claims.

------------

Q: I got scammed! Can you get my items back?

A: We sadly cannot retrieve or recover items that have been scammed, and we're afraid that AJHQ will not be able to help you in that regard, either. The best we can do is either make a post about whoever scammed you (see the above question) or simply wish you luck in getting your items back. If you pester or even threaten or harass us about not getting your items back, you will be posted about and we will refuse to associate or help you in the future. We will not tolerate beggars or guilt trippers.

------------

Q: Why are my comments not showing up after I post them?

A: Our blog runs a comment moderation system that requires all comments to be manually reviewed by a blog moderator before they are live on the blog. If your comment does not appear right away, please do not try commenting multiple times, it will show up eventually. If your comment is not published after a day, it is likely that it was deleted because it was inappropriate.
Please also note that if your comment contains a link, it will be automatically flagged as spam. If you want to share a link with us, come to our Discord server.

------------

Q: What did you use to make this blog?

A: This blog was created using Blogger, a free platform run by Google. However, if you do not have a Google account, other suggested platforms for starting a blog are Wordpress, Weebly, or Wix.

------------

Q: When do you host your community services, and where can I find them?

A: Community services are hosted in our main den at random, and as of now, we do not have a set schedule for them, however, this may be changed in the future. The best way to get notified of community services is to become an agent, as we will not post about them most of the time. However, if you do wish to volunteer we will keep you in mind when we do host them.
The society is no longer open and as such community service is no longer being hosted.

------------

Q: How can I make posts on the blog?

A: If you are in the society, you must be a full agent before you are allowed to post. Ask a council member to invite you to the blog (requires Gmail), and go to the very top right section of the blog, and click on "new post" to start writing. Please make sure your post follows the posting template.

------------

Q: How can I do my agent training?

A: Depending on your skill and experience, you will be given someone to train you. If you already know the ropes of scam catching, we may teach you a bit about our methods but that's it. Your trainer will be a trusted member of the society, usually a senior but sometimes an elite or even a council member. We will give you the training we think you need, and when we think that you know enough you will graduate and become a full agent of the society. From here on you can post, attend events, catch scammers, ect. It's important to be active while you're a rookie so you can be taught much easier and quicker.

------------

Q: How can I get promoted?

A: You will get promoted to the next rank up once you meet the requirements necessary to move up. All this information and more is stored on the Other Info page.

------------

Q: You can't post people on the website without their permission!

A: That is incorrect. We aren't under any obligation to ask for your permission before posting on the website since we are not posting actual photos of you/your face. We are posting screenshots of your avatar on an online game that anyone who was in the room at the time could see, a.k.a. not your personal identity. If we are posting images that for some reason contain a person's face or any personal information, it will be blurred out. Please alert us if you believe we have forgotten to blur anything out.

------------

Q: I'm not a scammer, can you remove my post?

A: We will not remove posted scammers, especially considering all of our scammer posts are now at least over 3 years old.